In my last blog post I wrote that the best way to repeat your biggest sales wins is to conduct a special form of a Won Sales Analysis. Conducting such an analysis tells salespeople exactly how and why they won the business and how to identify the prospects most likely to provide a similar win in the future.
I received a lot of feedback on that blog post from people who were keen to point out that sometimes your biggest wins are not ones you want to repeat. Here are a few reasons why:
I completely agree that your biggest wins are not always your best wins and that a better way to leverage a Won Sales Analysis is to analyze your best wins.
So what do your best wins have in common? I would argue that all your best wins have three or more of the following characteristics:
Performing a Won Sale Analysis on deals that meet the above criteria can help you identify deals that provide the maximum amount of value to your company, not necessarily in financial terms, but in the quality of the deal. To help you identify your best deals, I created a worksheet you can use when analyzing your recent wins.
The wins that most often meet the criteria above, your best wins, often occur when you reached the decision maker while they were unhappy with the status quo but they were so busy solving other problems they had not started talking to any potential vendors about this problem yet – what I call a Window of Dissatisfaction.
Hitting this narrow window of time can be tricky, but getting your timing right is the most effective way to start achieving your best sales wins. The folks over at the Corporate Executive Board created a great visual that explains what this looks like and what to do about it.
I’m a fan of the work by Aaron Ross, the author of Predictable Revenue, on how to focus your energy in the prospecting process on the ideal customer. He says “Your ideal outbound customer should represent the largest revenue size or opportunity you can find that YOU ARE LIKELY TO WIN.”
I would add to that you want to focus your outbound activities on those in the Window of Disatisfaction AND those you are highly likely to win without having to discount heavily, wait too long for the sale to close, and allow you to get great references, testimonials, and referrals. Putting wins like this under the microscope can help you close high value deals every time.
Next month I’ll share some of my social media tools and how you can use them to listen for opportunities that meet the criteria above.
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