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June 27th marked a key moment in enterprise software history: Oracle and salesforce.com revealed a new partnership.
What does this mean for customers? Here are five benefits, taken from the call with salesforce.com's Marc Benioff and Oracle's Larry Ellison.
“We're a customer-driven Company. We're going to do what the customers want," Marc Benioff said.
“We are constantly listening to our customers -- they love that because it has given them the ability to delegate to us upgrading and enhancing our capabilities." Larry Ellison added, “And, why is it important to Oracle? Because it is important to our customers...Customers expect us to work together professionally. And, toward the benefit of those customers."
“You’ve got to be able to turn on the Salesforce CRM applications, the Oracle HCM or ERP applications, and those things have to just start sharing data and working together,” said Larry Ellison. “The key word being seamlessly – as if they were from one vendor.”
“So many of our customers today have become software companies. They are app companies,” said Marc Benioff, “So it's even more important for us to be able to give a platform and an infrastructure to them that they can deliver these mission-critical apps to their customers. And, that's why working better together is more important than ever.”
"We think that the combination of Oracle's new 12C database,Oracle's new Linux, Oracle's Exadata allows us to improve our overall system security, reliability, performance, and it cuts down our database server costs in half,” said Marc Benioff. “That's great for our customers.”
“And now, with the Oracle 12C database, we have put in a bunch of features specifically for Cloud companies, and again the biggest Cloud Company and the biggest test for Oracle 12c is salesforce.com,” said Larry Ellison. “They've got all those customers, all of those transactions that have to run reliably and securely from their different Clouds. And, we have made, again, a bunch of improvements to our database over the years, and now, 12c is aimed specifically at the Cloud.”
“Now, we have a lot of people that use Oracle applications," said Larry Ellison. "And they are using Salesforce CRM applications. Those customers want those integrations. We don't want each and every one of those customers having to hire a third-party or having to spend a lot of money to wire up the Salesforce applications to the Oracle applications. We'd like to deliver those integrations as products.”
“To make sure that our multi-vendor Cloud application integrations work extremely well, Salesforce is going to be a user -- I should say continuing to be a user -- because we've been using Oracle's applications from the very beginning of our Company,” said Marc Benioff. “But, we'll be a user of Oracle's new Fusion HCM and financial applications, and Oracle is going to be a user of Salesforce's CRM applications. We are absolutely thrilled with that. And, by doing joint development and using each other's technology, we are going to ensure that our applications work perfectly together when first implemented. Absolutely seamlessly, and continue to work when we upgrade to each and every release.”
“When every customer has to do their own project to wire up a Salesforce CRM application to let's say an Oracle HCM application....That's astronomical -- not only a dollar expenditure, but the quality of those integrations will not be as good, and reliability of those integrations and the security of those implementations won't be as good as our product-sized integrations. I think the savings is in time and dollars and downtime is enormous," said Larry Ellison.
“In 2005, salesforce.com introduced its app exchange, which has over 2,000 pre-built integrations, to thousands of ISVs all over the world, and we've shown that through the use of our app exchange, which is our integration platform, we have been able to dramatically lower the cost of integration for customers with these one-click implementations that we've done with so many exciting ISVs,” said Marc Benioff. “But, the one customer that -- certainly the one software Company we've always coveted to have in our app exchange is Oracle, and this will be an exciting opportunity to bring Oracle into salesforce.com's app exchange with these pre-built, one-click integrations. It will dramatically lower the cost for customers. It will give them the implementation capabilities into their existing Oracle applications, whether they're the financial application, HCM, manufacturing applications, or others. This is just an incredibly exciting thought that we can create a system that is going to work better together.”
See a full transcript of the media and analyst call hosted by Larry Ellison and Marc Benioff.
This document is for informational purposes only and may not be incorporated into a contract or agreement.
