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Ericries

For an entrepreneur, role models don’t come much higher than Eric Ries. Eric is the author of the popular blog, Startup Lessons Learned, where he first developed the ideas behind his new book,  The Lean Startup. He has strong ideas about how customer service and support fit into the concept of the lean startup. This interview focuses on his philosophy that serving customers is the main point of capitalism. He also talks about mission over money, and how to leave the world a better place than when you came in. (read more on the Desk.com blog)