Jun 26, 2016 By Larissa Wojciechowski

Four Reasons You Must Put Customer Service at the Core of Your Business

The phrase “Customer Service is the new Marketing” isn’t just a catchy platitude, it’s a reality! Recently I was reading the latest Gartner Magic Quadrant report on “the Customer Engagement Centre”. It became even clearer to me than ever that what is now known as the “CEC” - while once a....... Read More

Service Cloud, Customer Service