Srikanth Jagannath is a Chief Customer Transformation Advisor (CCTA) at Salesforce and acts as the Account CTO. He has over 25 years of experience working on large transformations. In his role as the Account CTO at Salesforce, Srikanth works with strategic accounts to develop technology strategy aligned to the customers digital transformation goals using a methodology called Illuminate. Illuminate is a practical business value led approach that has been used by several large enterprises to bring about change.
Digital transformations can be hard. But here’s how one high-tech manufacturer used Salesforce Illuminate methodology to effectively execute their digital strategy....
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