Dec 01, 2020
By
Kelly Zeilemaker
What happens when you suddenly grow faster than expected and your platforms aren’t ready yet for rapid expansion? How do you simplify the technology base to enable growth, safeguard service quality, and even prepare for global expansion? Dutch online grocers, Picnic, found a solution....
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Customer Service,
Customer Engagement,
CRM,
Customer Success,
Service,
Digital Transformation
