Customers are no longer satisfied  with picking up the phone to call your customer service line. In preference, customers now rank the phone their 4th choice behind the the now widespread service channels of Email, Live Chat, and Social Media.

Your business (and customers) deserve a better way

....Fortunately there IS a better way

With Desk.com's Universal Inbox you'll never miss a customer message, irrespective of the channel used. Stay on top of your customer service and your social customers with the Universal Inbox. >

There's an animated Universal Inbox infographic too!

How-to-improve-customer-service

 

There's an animated Universal Inbox infographic too!

Get your first full-time agent free with Desk.com