Updated on November 3rd 2020.
At Salesforce, Trust is our #1 value and nothing is more important to us than the privacy and security of our corporate customers’ data. We design and build our services with privacy at the forefront, providing our corporate customers with tools to help them comply with their own obligations under applicable privacy laws - including the EU GDPR - to preserve the privacy rights of their own customers.
Salesforce and another Data Management Platform provider, received a privacy related complaint from a Dutch group called The Privacy Collective in The Netherlands in August 2020. Salesforce and the same Data Management Platform provider, has since received a similar privacy complaint in the UK from Dr Rebecca Rumbul. The claim applies to the Salesforce Audience Studio service and does not relate to any other Salesforce service.
Salesforce disagrees with the allegations and intends to demonstrate they are without merit.
Our comprehensive privacy program provides tools to help our customers preserve the privacy rights of their own customers. To read more about the tools we provide our corporate customers and our commitment to privacy, visit https://www.salesforce.com/privacy/products/