Driving Successful Digital Transformation with the Right Tech Implementation Partner

The best implementation partners can help businesses easily identify and deploy the solutions that are right for their needs. These partners can also help customers anticipate and prepare for risks around timelines, budgets, and more.

Here’s a roadmap to help you find the right implementation partner and leverage their expertise:

When will you involve a partner?

The sooner, the better. In the sales discovery process, the implementation partner can:

• Help you identify and articulate business challenges
• Compare solutions and the value provided
• Choose the best fit that meets your needs
• Ensure alignment between all teams

Choose the right partner

In the selection process, compare implementation consultants based on their:

1. Experience
   What has been their track record in handling similar solutions and projects?
   Have they worked with other companies in the same industry?


2. Skills
   Can they work with both customisable and out-of-the-box solutions?
   Will they assign certified and experienced personnel for this project?


3. Capability
   Are their resources available both on-site and off-site?
   Will they provide training and post-implementation support?

Set out the implementation strategy

Partner to drive implementation success with a clearly defined execution strategy that outlines:

• Roles and responsibilities between you and your partner
• Processes and people to be impacted
• Business goals and related KPIs
• Project timelines
• Budget

The Salesforce Partner Business Development team and Account Managers can help you find an experienced implementation partner. Check out the details and reviews for hundreds of partners available on AppExchange.