This month marks Salesforce’s 18th birthday. It’s a momentous occasion. For the past 18 years, we’ve been guided by our four core values: Trust, Customer Success, Innovation, and Equality.
We’re excited to celebrate these core values and kick off the fiscal year at our FY18 Customer Kickoff.
And it's the perfect time. Our most recent seasonal product release — Spring '17 — just went live to all our customers.
The Spring '17 release empowers everyone to be their best with amazing new innovation for Einstein and Lightning built right into the Customer Success Platform.
We deliver innovation three times a year with our seasonal releases, and each major release is packed with 150+ new features designed to help our customers connect to their customers in new ways.
We've delivered 52 major releases since our inception in 1999. And Spring '17 is truly jam-packed with innovation.
For sales professionals, Einstein saves reps time by guiding sales and automatically logging events, 220+ new Lightning features help reps sell faster, and Quip provides a new level of productivity with conversational documents — available right in the Lightning platform.
For service professionals, Spring '17 helps agents close cases faster with Lightning Console, Knowledge, and Case Management. Agents can deliver conversational service through messaging platforms like Facebook Messenger, or SMS, and with the Field Service Lightning mobile app they can deliver support from anywhere — online or off.
For marketers, the world’s leading Data Management platform, Krux, powers more personalized targeting at scale. And with the redesigned Marketing Cloud mobile app, marketers can move Lightning fast while they're on-the-go.
Now that Spring '17 is officially here, it's time to jump on the trail and learn about our latest release on Trailhead.
Let’s take a quick peek at what you'll find on the trail:
- Sell Faster with Sales Cloud
- Expand Your Customer Support with Service Cloud
- Stay On the Go and On Target with Marketing Cloud
- Speed Things Up with Salesforce Platform
- Kick Up the Collaboration with Community Cloud
- Gain Greater Insight With Analytics Cloud
- Empower Your Business with Commerce Cloud
Hit the trail and get started on the Spring '17 Release Trailhead Badge today! And, don’t forget to join the Success Community to celebrate your badge and continue the conversation on all things Spring '17.
To learn more about the Spring '17 release, visit our new interactive page or check out www.salesforce.com/newfeatures.
