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How would you like to benefit from 38% faster decision-making? Or enjoy a 25% increase in revenue or 35% jump in customer satisfaction?* These are just some improvements customers are seeing from Salesforce – the #1 CRM platform for businesses of all sizes.
Salesforce provides out-of-the-box CRM solutions that can be easily implemented, establishing access to cutting-edge technology that’s going to help your business grow. Salesforce is recognised by industry analysts and leading user review organisations as the market leader for CRM technology around the world. Here are some reasons why Salesforce is the world’s #1 CRM:
Salesforce was founded on a simple principle: to help our customers succeed. That principle has formed the basis of our business model, creating a culture of constant innovation throughout the organisation. We’ve built an entire ecosystem around customer success and packed it with teams of customer success managers, program architects, a broad network of partners and independent software vendors, and a vibrant and active Success Community.
It’s our mission to work with you to keep delivering value, even as your business grows and changes. From our customer success managers and consulting programs to our certifications platform and Trailhead, we're dedicated to help you get the most out of your Salesforce investment.
See how a CRM system has helped Big Red Group grow and, along the way, deepen its relationships with both customers and suppliers.
Salesforce provides leading tools that help small businesses find customers, win their business and keep them happy for life. We make it easy to connect your systems so you can build closer relationships with customers and grow your business faster than ever.
Because we deliver cloud-based solutions, Salesforce requires none of the upfront costs that our on-premise competitors do. There’s no need for expensive hardware installation or IT support, so an entire business can get up and running on Salesforce fast.
Maintenance happens automatically and if an issue arises, a support technician investigates the problem in a matter of minutes, not days. This means less downtime, cheaper maintenance and more time spent growing your business.
Small and mid-sized businesses need to be sure their technology will scale with growth. With Salesforce, it's easy to add users and functionality in just a few clicks. This means you can grow your business on a single, secure and scalable platform that's easy to customise and upgrade without anything breaking.
Salesforce is the only complete CRM system designed to be a true Customer Success Platform. By connecting every part of your business in Salesforce, you’ll get the single, unified customer view you need to deliver success to every customer, at every stage of your company's growth.
Are you ready to learn the ins and outs of CRM with Salesforce? We built our own learning journey to help you use the #1 CRM for growing businesses. It’s called Trailhead, and it’s a step-by-step, fun way to learn Salesforce.
Salesforce is dedicated not only to leading the CRM industry, but also defining the future of business across all industries. Product upgrades, new features and groundbreaking technology (like artificial intelligence) are rolled out to all Salesforce users automatically and effortlessly, three times each year, for free.
Salesforce’s innovative and secure cloud technology enables us to keep improving, so your business can move faster than ever.
Average percentage improvements reported by Salesforce customers
Source: Salesforce Relationship Survey conducted 2014–2016 among 10,500+ customers randomly selected. Response sizes per question vary.
Building a successful CRM system isn’t just about choosing the right technology (as important as that is). Keep reading the final chapter in this series ‘CRM 101: Part 6 – How to create a winning CRM strategy’, or find out what makes Salesforce the world’s number one CRM.
