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I was lucky to have a really great seat at yesterday's Dreamforce '13 Opening Keynote with Marc Benioff and it started with a great performance by Huey Lewis and the News. That set the stage for an amazing keynote with some really cool announcements and surprises.
Marc taking the stage.
Marc up close and personal.
Marc speaking about the Third Wave of Computing "The Internet of Things". Behind every "Thing" is a customer.
Laurent Lamothe, Prime Minister of Haiti and Petra Nemvoca, Founder of Happy Hearts Fund spoke to Marc about overcoming the tradegy that affected Haiti in 2010. It was great to hear about the partnership between Salesforce.com and the Haitian government around rebuilding the country.
Sean Penn, Actor and Founder J/P Haitian Relief Organization joined the group to talk about the relief efforts.
Parker Harris turned up to the keynote in a Tesla dressed up as Doc Brown from Back to the Future, he spoke about Salesforce1 as the new customer platform for the Internet of Customers.
Alex Dayon who is President of our Apps and Platform, demonstrates Phillips new innovative approach to customer service and support. The new Philips EPIQ 7 Ultrasound System has a dedicated Support button that integrates with Service Cloud that directly notifies Phillips service agents.
The Phillips service technician uses the Google Glass and Service Cloud to solve the issue with the Ultrasound system.
Linda Crawford, who heads up the Sales Cloud, shows Salesforce1 running on an Android powered Sony Smartphone, this is to show how sales reps can have access to everything they need on the go on a connected device.
Scott McCorkle from ExactTarget Marketing Cloud shows an impressive example of how Sony can use geofencing to send push notifications to gamers depending on where they are. In this example a Playstation 4 gamer is sent a notification to interact with the advertising in the bus shelter creating a truly personal engagement.
Meg Whitman, President and CEO of HP and Marc announces Superpod. This will use a dedicated instance of Salesforce.com’s multi-tenant cloud running on HP’s Converged infrastructure.
